Terms of Service

1. Introduction

Welcome to ZenGrants. These Terms of Service ("Terms") govern your access to and use of our pre-launch website and waitlist. By joining the waitlist or using our website, you agree to these Terms.

Service Provider: ZenGrants is a pre-incorporation project. These Terms will be updated once the service is formally incorporated.

2. Waitlist Terms

2.1 Joining the Waitlist

By providing your first name and email address, you join the waitlist to receive:

• Product updates and launch announcements
• Early access opportunities
• Special offers, including 50% off your first 2 months when we launch

2.2 No Guarantee of Service

Joining the waitlist does not guarantee:

• Access to the ZenGrants platform
• Specific launch dates or timelines
• Availability of any particular features or pricing

We reserve the right to modify, delay, or cancel the launch at our discretion.

2.3 Promotional Offers

Waitlist members are eligible for 50% off their first 2 months of ZenGrants when the service launches. This offer:

• Is subject to availability and may be withdrawn at any time
• Cannot be combined with other promotions
• May have additional terms specified at the time of launch
• Applies only to paying subscription plans (excluding free tiers, if applicable)

3. Acceptable Use

3.1 Permitted Use

You may use this website for lawful purposes only, including:

• Browsing informational content
• Joining the waitlist for legitimate interest in ZenGrants

3.2 Prohibited Activities

You must not:

• Provide false or misleading information when joining the waitlist
• Use automated tools (bots, scrapers) to access the website
• Attempt to gain unauthorised access to our systems or data
• Distribute malware, spam, or harmful content
• Infringe on intellectual property rights

We reserve the right to remove users from the waitlist for violations of these Terms.

4. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of ZenGrants or its licensors and is protected by UK and international copyright laws.

You may not:

• Copy, reproduce, or distribute website content without permission
• Use our branding or trademarks without authorisation
• Reverse engineer or modify any part of the website

5. Disclaimer of Warranties

This website and waitlist are provided "as is" without warranties of any kind, express or implied. We do not guarantee:

• Continuous or error-free operation of the website
• Accuracy of information provided
• Fitness for a particular purpose

6. Limitation of Liability

To the fullest extent permitted by law, ZenGrants shall not be liable for:

• Indirect, incidental, or consequential damages arising from your use of this website
• Loss of data, profits, or business opportunities
• Delays in or cancellation of the ZenGrants launch

7. Privacy and Data Protection

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

8. Third-Party Services

Our website may contain links to third-party websites or services (e.g., social media platforms). We are not responsible for the content, privacy practices, or terms of these external sites.

9. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Money-Back Guarantee (Future Service)

When ZenGrants launches, we will offer a money-back guarantee:

"Save at least 5 hours per grant application or your money back."

To qualify for a refund, users must:

• Have completed at least one full grant application workflow using ZenGrants
• Provide evidence of platform usage (e.g., screenshots, activity logs)
• Submit comprehensive written feedback (minimum 500 words) explaining why the platform did not save time
• Request a refund within 30 days of subscription

Refunds will be processed within 14 business days of receiving valid feedback. Full terms will be provided at launch.

12. Contact

For questions about these Terms, please contact us:

Email: [Your contact email]
Response time: We aim to respond within 48 hours